While some IT managers view mobile management as a cost of doing business, others see it as a cost saver. These are two very different ways to look at the same function and while security concerns spawned the first management solutions for mobile devices, companies now recognize that these solutions have much wider applications. Companies can use these to secure mobile devices like smartphones and tablet computers but the solutions also manage their telecommunications and data expenses.
Holistic View of Mobile Management
A comprehensive platform brings together two areas traditionally considered very different. It combines mobile device management, or MDM, with telecommunications expense management, sometimes called TEM. Combining these two areas creates a lifecycle management solution for mobile devices that literally pays for itself. A holistic platform can reduce expenses related to mobile devices by an impressive 30 percent each year, with the savings flowing to the company bottom line.
This platform should not be confused with using separate TEM and MDM applications. An integrated solution encompasses device management, applications, security, and expense control. This is no simple feat, considering the current variety of mobile devices, apps, operating systems, and carriers. A good solution can accommodate a diverse range of devices and enables management in real-time throughout the lifecycle of these devices. These platforms are developed to cover personal devices that employees take to work as well as company-issued smartphones, laptops, and tablets.
Characteristics of Effective Mobile Management Solutions
Management programs for mobile devices should have several features. Most importantly, they should make it easy for businesses to view usage of the devices included in the system. Individuals responsible for device management should have access to voice, data, and messaging statistics as well as international calling, 411 calls, and other services that affect corporate mobile expenses. These administrators should be able to impose limits that trigger alerts when usage thresholds are neared.
Reports customized for various purposes make it easier for different areas of the company to perform budgeting. For example, department heads can be authorized to run reports for their areas and use the information when developing their budget for the upcoming year. These reports will also help them determine if employees are complying with company usage policies. Enforcement becomes possible when hard data is available because there is no disputing the information in these reports.
Not every MDM solution on the market permits real-time management of telecommunication expenses. When a business uses one that does, corporate intelligence increases, allowing the business to transform a guideline into the ability to reduce costs. The company can monitor and optimize the expenses over device lifetimes, minimizing costs that were once hidden.
This process allows for additional customization such as bundling devices and plans to decrease corporate expenses and tailoring corporate reimbursement for mobile device expenses by departments and users. It becomes easier to identify expenses for devices that are out of service and expense reimbursements for terminated employees. Real-time management also makes it easier to determine when plan adjustments or device upgrades are necessary.
Gill-Technoligies.com can help you make your mobile management program more effective for your business. Instead of putting someone in charge of your mobile management that has little or no experience, let our team of experts help! For more information, visit our website today!
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